Returns & Exchanges
At Mantilla Wedding Veil in Lace, we want you to feel beautiful and confident on your special day. If your veil is not the perfect match for your bridal look, we offer a 30-day return policy for items in their original, pristine condition.
Initiate Your Request
Contact our bridal support team via email with your order number and the reason for your return to receive a Return Authorization Number.
Prepare the Package
Carefully place the lace veil in its original protective packaging and bridal box to ensure it remains wrinkle-free and undamaged during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.
Inspection and Refund
Once our quality control team verifies the veil is unworn and unaltered, we will process your full refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing